Customer Information
At BAGZALY, we aim to make receiving your luggage simple and convenient. Please review our shipping information before placing your order.
BAGZALY offers delivery across Pakistan, subject to courier service availability at the delivery address.
Our standard shipping fee is Rs. 450 per order.
The applicable shipping charge should be displayed clearly during checkout before the customer submits the order.
Our estimated delivery time is 3–5 working days after order confirmation.
Delivery times are estimates and may vary because of:
Orders may be verified through WhatsApp or phone before dispatch.
Please provide an active contact number and a complete delivery address to help us process your order.
Submitting an order does not mean it has already been confirmed or dispatched.
Cash on Delivery (COD) is available, subject to successful order confirmation and courier service availability.
Customers should ensure that someone is available to receive the parcel and pay the applicable amount upon delivery.
Customers should check the following details before submitting an order:
Incorrect or incomplete details may cause delivery delays. If a customer needs to correct their address, they should contact BAGZALY as soon as possible. Changes may not be possible after dispatch.
If an order has not arrived within the estimated delivery period, customers should contact BAGZALY with their order reference.
For questions regarding your shipment or delivery schedule, please reach out to us:
BAGZALY — Travel Smart. Carry More.